Booking Process and Service Workflow

At Odyssey Travel LTD, we offer a simple and transparent booking process to ensure an effortless experience.

1. Initial Contact
The client submits a request via our website, email, or phone.
We gather preliminary information about travel dates, preferences, and budget.

2. Consultation
A dedicated travel planner schedules a consultation (phone or online) to understand the client’s expectations and define the scope of the trip.

3. Proposal & Quotation
We prepare a personalised proposal including:

Route suggestion
Accommodation ideas
Experience and activity options
Service fee quotation

4. Confirmation & Payment
Once the proposal is approved, the client receives an invoice.
Work begins after payment is received.

5. Itinerary Creation
We design a detailed tailor-made itinerary including:

Accommodation recommendations
Local transport arrangements (non-flight)
Activities and experiences
Practical travel tips

6. Delivery
The final itinerary is delivered digitally (PDF or online link).
Depending on the service tier, on-trip assistance may also be provided.

7. On-Trip Support
Clients can contact us during their trip for guidance or adjustments (depending on the chosen package).